In Infographic · Last updated: July 22, 2022

About the Template
CSAT NPS CES PowerPoint Template.
CSAT, NPS, and CES are all measures of customer satisfaction, they all have a different purpose. This slide will clearly show the difference between CSAT, NPS, and CES.
CSAT: Customer Satisfaction Score
CES: Customer Effort Score
NPS: Net Promoter Score
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